01- Provide professional technical consulting and product consulting services.
02-Provide anytime reception and various convenient conditions.
03- Select professional technical personnel and business personnel to conduct site visits, technical exchanges, and cooperative communication with the client company, make analysis reports on the material liquid and organic phase in the client's actual production, and provide the client with suitable products and services
After-sales service advantages
As a metal extractant manufacturer enjoying a good reputation in the industry, our company has the ability to provide users with high-quality products and excellent after-sales services in a timely manner. Compared with enterprises in the same industry, our company has the following advantages:
01-Testing equipment and testing capabilities are far ahead in the industry. In addition to routine testing, our company can perform gas phase, liquid phase, atomic absorption detection, organic matter carbon, hydrogen, phosphorus nuclear magnetic detection, etc.
02-The practical ability to help customers solve problems is far ahead in the industry. Relying on our company's strong research and development capabilities and testing methods, we have built a technically trained and after-sales technical team with rich practical experience. We can solve the general problems encountered by customers in actual production, and encounter all kinds of difficult problems Through in-depth communication and on-site trials, we can also provide guiding opinions and have been unanimously recognized by the customer group.
In the spirit of "all pursuit of high quality and customer satisfaction", our company solemnly promises with the principle of "the most reasonable price, the most attentive service, and the most reliable product quality":
01- According to needs, during the commissioning period, our company arranges technical personnel to go to the site to assist the commissioning until normal operation. In the later period, our company arranges technicians to visit the site every six months to understand the usage and bring back samples for comprehensive testing to ensure the stable operation of the system.
02- Provide technical training, and provide long-term consulting and technical services to help customers solve problems in production and help them optimize production processes.
03- If on-site service support is required during the use of the product, our company will arrange a technician to go within 24 hours.
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